24/7 Emergency Towing
Terms of Service
Please read these terms and conditions carefully before using our car recovery and towing services in Ajman.
Acceptance of Terms
By using our car recovery and towing services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms apply to all services provided by Car Recovery Service Ajman, including emergency towing, car recovery, and related services in Ajman, UAE.
Service Description
Our Services
- • Emergency car recovery
- • Towing services
- • Flatbed towing
- • Accident recovery
- • Luxury car towing
- • Motorcycle towing
Service Area
- • Ajman city only
- • All districts within Ajman
- • Ajman
- • All areas within Ajman
- • Complete Ajman coverage
- • 24/7 availability in Ajman
Service Terms
Emergency Response
We provide 24/7 emergency car recovery services within Ajman city only. Response times may vary based on location within Ajman, weather conditions, and current demand.
Service Fees
Service fees are based on distance, vehicle type, and service complexity. All fees will be clearly communicated before service provision.
Payment Terms
Payment is due upon service completion. We accept cash, credit cards, and digital payments. Receipts will be provided for all transactions.
Vehicle Safety
We take utmost care in handling your vehicle. Our team is trained and equipped to safely transport all types of vehicles in Ajman.
Customer Responsibilities
To ensure safe and efficient service delivery, customers must:
Provide Accurate Information
Give accurate vehicle details, location, and contact information for service coordination.
Ensure Safety
Stay in a safe location while waiting for our team to arrive at the scene.
Vehicle Access
Ensure our team has access to your vehicle and any necessary keys or documentation.
Payment
Be prepared to pay for services upon completion as agreed.
Limitations and Exclusions
Service Limitations
- • Weather-related delays
- • Traffic conditions
- • Vehicle accessibility issues
- • Safety restrictions
- • Legal requirements
Excluded Services
- • Vehicle repairs
- • Mechanical work
- • Insurance claims
- • Legal representation
- • Vehicle storage
Liability and Insurance
Our Liability
Car Recovery Service Ajman maintains comprehensive insurance coverage for all our operations. Our liability is limited to the actual value of the vehicle or the cost of repairs, whichever is less.
Coverage Includes:
- • Vehicle damage during transport
- • Equipment damage
- • Third-party liability
- • Worker compensation
Exclusions:
- • Pre-existing damage
- • Personal belongings
- • Indirect damages
- • Force majeure events
Cancellation Policy
Service Cancellation
You may cancel our services at any time before we begin the recovery process. No cancellation fees apply for emergency services.
Our Cancellation
We reserve the right to cancel services in cases of safety concerns, legal restrictions, or if the service request violates these terms.
Refunds
If we cancel a service after arrival, no charges will apply. If you cancel after our team arrives, a minimum service fee may apply.
Privacy and Data Protection
We are committed to protecting your privacy and personal information. Our data collection and usage practices are detailed in our Privacy Policy.
Important: By using our services, you consent to our collection and use of your personal information as described in our Privacy Policy. You can review our complete Privacy Policy on our website.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in Ajman, UAE.
Applicable Laws:
- • UAE Federal Law
- • Ajman Emirate Regulations
- • Transportation Laws
- • Consumer Protection Laws
Dispute Resolution:
- • Ajman Courts jurisdiction
- • UAE legal framework
- • Consumer protection rights
- • Alternative dispute resolution
Contact Information
If you have any questions about these Terms of Service, please contact us:
Phone
+971 56 773 9888
support@carrecoveryserviceajman.com
Address
Ajman, UAE
Service Area: Ajman city only
Hours: 24/7 Emergency Service
Terms Updates
We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new Terms of Service on this page and updating the “Last updated” date.
Last updated: August 7, 2025